Hotel Màgic La Massana

I commend the outstanding hospitality and professionalism demonstrated by the staff during my stay. The reception team deserves special recognition as well. Anti, Agus, and Paula were incredibly accommodating, efficient, and always ready to assist with a smile. Their dedication to guest satisfaction did not go unnoticed. The bar team, especially Otto and Agustín, went above and beyond to provide fast, friendly, and professional service, making each visit a pleasure. Their attention to detail and welcoming attitude truly enhanced the experience. The buffet, both in the morning and evening, offered excellent quality and value for money, with a variety of fresh options to cater to all tastes. Finally, the rooms and the overall cleanliness of the property were truly impressive. Every corner of the hotel reflected meticulous attention to detail, ensuring a comfortable and hygienic stay. Bravo to the entire team!

Every member of staff we encountered were excellent and so friendly. It was an exceptionally busy time but they all just kept smiling and doing everything they could to make our stay perfect. The bed was made every day, the room tidied and towels folded. The food was really good. Probably best buffet style food I've experienced and certainly great value. The rooms and beds were comfortable, bar prices reasonable. All in all an excellent stay, perfect location.

The range of gluten free breakfast options was incredible, very impressed. The bar downstairs had a great atmosphere and the pool table was a bonus. All of the staff were very helpful.

Location is great. Room size & facilities are really good. Nice comfortable bed & good bathroom. The lap pool, sauna & steam room are a nice little bonus.

Breakfast was excellent. Efficient staff and always tables available